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Why must a prompt contract strictly separate the stable instruction layer from dynamic task data like ticket text and knowledge base passages?

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beginner 45 min

Day 5: Design Prompts as Versioned Product Contracts

Design Prompts as Versioned Product Contracts

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Examine the prompt contract snippet below. What is the intended behavior when retrieved evidence does not contain sufficient facts to answer the employee ticket?

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When evaluating prompt versions helpdesk-draft.v1 versus v2 with a review rubric, v2 achieves a higher fluency score but generates an unsupported policy claim on 1 out of 50 test tickets. Why must v2 be rejected?

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